Privacy & Cookies

Effective 11 November 2026. This policy covers the Aster & Pearl storefront and its BuyTCN account, cart, checkout, rewards and direct-referral functions. It does not describe another BuyTCN storefront’s separate activities.

Who handles your information

The storefront is operated by the BuyTCN team, identified as Bshine Ltd — Changsha Baichen Enterprise Development Co., Ltd., Changsha, Hunan, China. Contact services@buytcn.com for privacy questions and requests.

Information collected and why

We process account details and password credentials, your name, email, billing and shipping addresses, any phone number and order notes, products, payment references, order history and support messages to operate accounts, take payment, fulfill orders, handle returns, prevent fraud and keep transaction records. Referral offers, coupon use and points or commission records are processed to administer the programs you choose to use.

Hosting and security services may process IP addresses, device/browser information, timestamps and access/security logs. Favorites are saved in your browser’s local storage and can be cleared using the storefront control or browser settings.

Cookies and similar storage

The store uses necessary login, cart, checkout, security and preference storage. Following a partner offer can save its identifier in the store session so the offer and attribution can be applied to your purchase. The storefront does not require optional advertising cookies to shop. We do not configure targeted advertising tags in the Aster & Pearl application. Optional WooCommerce analytics and attribution scripts are excluded from these brand pages. Hosting and CDN providers may process traffic and performance data, including cookieless analytics.

You can manage storage through browser settings. Blocking necessary storage can prevent login, cart or offer functions. Browser Do Not Track or Global Privacy Control settings do not disable essential cart and security storage. If an activity subject to an applicable opt-out law is introduced, we must implement the required choice before using it.

Service providers and your choices

Information needed for these purposes is shared with hosting/security providers, WooCommerce/WordPress infrastructure, Chain2Pay and its payment-processing participants, shipping and fulfillment partners, and Resend for store email delivery. Payment-page information is handled under that provider’s own notice. Google Fonts requests may disclose ordinary connection information to Google. Choosing WhatsApp or WeChat sends your message through Meta or Tencent and their services under their own policies.

We do not sell customer lists or use this storefront for targeted advertising. We may disclose information when necessary to comply with law, protect rights or investigate fraud. Necessary processing and support may occur in China and other countries where these providers operate; ordering from the U.S. does not mean data stays in the U.S.

Retention and requests

We retain information reasonably needed for orders, accounting, security, disputes and legal obligations. There is currently no automatic deletion schedule for account and order records; retention and deletion requests are reviewed individually. Subject to applicable law, you may request access, a copy, correction or deletion, and exercise any applicable opt-out or appeal right by contacting services@buytcn.com. We may need proportionate identity verification; do not email passwords, full card numbers or identity documents unless a secure, necessary process has been agreed. Some records may need to be retained for legal or transaction obligations.

We respond within applicable legal deadlines and explain the outcome and any applicable appeal route. Account deletion does not erase records that must lawfully be retained. Where authorized agents are permitted by law, we may ask for authorization and identity verification.

Children and updates

This store is intended for adult shoppers and is not directed to children under 13. Contact us if you believe a child has supplied personal information so we can review and take appropriate action. Material policy changes will be disclosed with an updated effective date; new optional uses will require any legally required notice or consent before they begin.

Customer care: services@buytcn.com; WhatsApp +86 153 8759 2595; WeChat Bshine01.

Policy version: 2026-11-11.3